AI-powered customer feedback analytics that helps you build a successful business
Centralize all your customer feedback, analyze it with AI, and uncover clear, actionable insights. Find patterns, fix issues, boost retention, and grow your business.
Revenue Impacts
20issues
AI Insight: Increase trial period to convert more users.
Top Complaints
Trial is too short
256
Poor customer support
128
Frequent logouts
64
Your feedback is scattered. Feedmux brings it together
How top teams turn customer feedback into clear business decisions.
Before
- Feedback scattered across multiple sources
- Too lazy or infrequent attempts to understand what customers want, love or hate
- Building based on guesswork not based on what your customers need
- Poor retention, churning customers and zero customer satisfaction
After
- Unified feedback and insights. No jumping around
- AI insights to surface what customers love, hate or want automatically
- Building based on AI research and customer needs
- High retention, low churn and high customer satisfaction
Built to run on autopilot. Save you time. Make you more money
Save hours every week and uncover what actually drives growth.
Unify all your feedback automatically
Turn scattered feedback into clear insights quickly. No spreadsheets or manual tagging. Feedmux finds patterns and gives you concise takeaways, so you know what’s important and a priority.
Learn what customers want, love or hate
Learn what customers want, love, or can't stand without lifting a finger. Feedmux uses AI to auto-tag themes, detect sentiment shifts, and highlight what matters most across all your feedback.
10x revenue and retention
Drive higher revenue and retention by acting on what actually matters to your customers. Feedmux spots revenue impacts, feature requests, and blockers before they hit your bottom line.
Everything you need to understand your customers
Our AI powered platform pulls feedback from every channel and turns it into clear, actionable insights. Automatically.
Multi-Platform Integration
Connect App Store, Play Store, Intercom, Zendesk, G2, Trust Pilot and more in one place.
Revenue Impact
Catch revenue risks and feature gaps before they cost you.
AI Analysis
Advanced sentiment analysis and automatic categorization of feedback into bugs, revenue risks, praise, complaints and more.
AI Summaries
Get concise summaries of feedback patterns and key themes to quickly understand what your customers want.
Actionable Insights
Get specific recommendations like 'Customers hate the onboarding process' with detailed analysis.
Trend Analysis
Track sentiment changes over time and identify emerging issues before they hit your revenue metrics.
Integrations
Whatever you need to understand your customers, we've got you covered.
App Store
Crisp
Email
Front
G2
Google Business
Google Form
Hubspot
Intercom
Kustomer
Microsoft Form
Play Store
Salesforce
Slack
SurveyMonkey
Trustpilot
Typeform
Zendesk
Need another integration? We’ll build it quickly on demand. Contact Us
Built for serious teams
From startups to scale-ups, teams rely on Feedmux to 10x their brand, growth & revenue.
Samantha
Head of Product, Series A
We used to spend hours manually tagging feedback, uploading them to ChatGPT and manually preparing reports for the stakeholders. Now it just happens. Feedmux saves us at least 5 hours a week and catches things we’d completely miss. I'd easily pay them 4 times for the value they've added.
William
Founder, B2B SaaS
Feedmux is a game-changer for us. We're a tiny team, and it feels like we suddenly have a full-time analyst reading every piece of feedback, tagging it, and telling us exactly what matters. I honestly can’t imagine going back to the chaos we had before.
Richard
Customer Success, Seed
Our support inbox was packed with insights we never had time to extract. Feedmux surfaces the patterns behind bugs, feature requests, and frustrations, so we can fix what matters and keep users happy, without wasting hours digging.
Pricing that makes sense
Feedback clarity shouldn't cost a fortune. Ours doesn’t.
Basic
$99/month$149/month
30% for the next 25 customers (3 sold)
- 3 integrations
- 4000 credits/month
- AI-powered categorization, sentiment, and summaries
- Revenue impact analysis
- AI-powered improvement insights
- White-glove onboarding and setup
- 24/7 customer support
Custom
Let's talk
- Everything in Basic
- Unlimited integrations
- Customized credits/month
- Custom feature requests
- White-glove onboarding and setup
- Priority customer support
Get a free feedback audit worth $500
Upload your customer feedback and we'll analyze it with AI to show you hidden insights, revenue risks, and growth opportunities. No commitment required.
What's included?
Revenue Impact Analysis
We'll identify exactly how feedback issues are affecting your bottom line and revenue growth potential.
Customer Sentiment Breakdown
Detailed analysis of what customers love, hate, and want from your product with sentiment scores.
Priority Action Items
Ranked list of issues to fix first, with estimated impact on customer satisfaction and retention.
Quick Win Opportunities
Low-effort improvements that can immediately boost customer happiness and reduce churn.
Typical results from our audits
- Identify 3-5 critical issues customers are complaining about.
- Uncover $10K-$50K in potential revenue leaks.
- Find 2-3 quick wins that can improve satisfaction immediately.
- Discover feature requests that could drive 20%+ revenue growth.
FAQs
Frequently asked questions. If you have more questions, please reach out to us.
What is Feedmux?
Feedmux is a platform that helps you aggregate, analyze and act on feedback from your users.
Is setup complicated?
No. It’s plug-and-play. Just connect your platforms and we handle the rest. No coding or manual tagging required.
How do I get started?
It’s simple. Just sign up, connect your platforms, and start analyzing feedback.
Do you offer a free trial?
We don’t offer a free trial, since running our AI models has real costs. But we’d love to walk you through the product. Book a demo call and we’ll show you how it works.
Can I request a custom integration?
Yes. If your platform isn’t supported, we’ll build the integration for you. Just let us know.
I have more questions.
We’d love to chat. Book a demo call and we’ll show you how it works or reach out to us at support@feedmux.com.
The secret to building a successful business is listening to your customers. Start today.
Feedmux
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